Open the Policy Before Wallet Activity
We use account details to create access, confirm phone ownership and maintain a record of actions connected with your account. When you choose DANA, OVO, GoPay or QRIS, we receive the payment status and reference needed to match a cashier step; we do not need your
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wallet password. Bank transfer and virtual account records may include a bank reference, amount and status so our team can resolve a missing receipt. Browsing from a phone or desktop can create technical logs, including device type, browser data and security events. Cookies help keep sign-in
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and preference choices working. We retain records for the period needed to provide account support, address disputes, protect the service and meet applicable obligations. Access depends on local law. You can ask what we hold, request a correction, or contact us about deletion through the account
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support route described below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.